01
Who We Are
LumaBelle Beauty is an Australian e-commerce brand selling Korean-inspired skincare products. We operate online at lumabellebeauty.com.au and are registered as a sole trader in Australia with an active ABN. When you purchase from us or interact with our website we may collect certain personal information from you. This Privacy Policy explains how we handle that.
02
Information We Collect
We only collect information necessary to process your order:
— Your name and email address
— Your delivery address and phone number
— Payment information processed securely — we never store your full card details
— Your order history and preferences
— Basic website usage data
— Any messages you send to us
03
How We Use Your Information
We use your information only for legitimate purposes:
— To process and fulfil your orders
— To send order confirmation and shipping updates
— To respond to customer enquiries
— To improve our website and products
— To send marketing emails if you opted in — unsubscribe any time
— To comply with Australian law
04
Sharing Your Information
We do not sell your personal information. We only share with:
— Shipping partners to deliver orders
— Payment processors for transactions
— Our website platform Wix
— Analytics tools for site improvement
All third parties are required to handle your data securely under applicable privacy laws.
05
Cookies
Our website uses cookies to improve your experience. We use them for:
— Keeping items in your cart
— Remembering your login status
— Understanding popular pages
— Improving site performance
You can disable cookies in browser settings though this may affect site functionality.
06
Your Rights
Under the Australian Privacy Act 1988 you have the right to:
— Access your personal information
— Request correction of inaccurate data
— Request deletion where applicable
— Opt out of marketing at any time
— Lodge a complaint with the Office of the Australian Information Commissioner
Contact us directly to exercise any of these rights.
07
Data Security
We use SSL encryption and secure payment processing to protect your data. While we take every reasonable precaution no method of internet transmission is 100% secure. Contact us immediately if you have any security concerns.